ADDRESS

PO Box 965222
Marietta, GA 30066

PHONE

404-500-6978

Frequently Asked Questions

 

If you can’t find what you’re looking for, please send us an email.

Q: Why a Physical Therapist?

A: Physical therapists can help improve or restore the mobility you need to move forward with your life.
They use treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. They will also help you prevent loss of mobility by developing fitness- and wellness-oriented programs to help you achieve a healthier and more active lifestyle.
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Q: Do I need a referral from my doctor?

A: Some insurance policies require a prescription in order for you to see a physical therapist. Since 2006 physical therapy patients in Georgia are allowed to see a physical therapist without a referral, which is called ‘direct access.’

Note: We are currently not accepting insurance.
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Q: Does my insurance cover physical therapy?

A: Since your doctor prescribes treatment, most insurance companies cover physical therapy services, including Medicare, Blue Cross/Blue Shield, Worker’s Compensation, and other insurance companies.
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Q: How do I make an appointment?

A: Call us at 404-500-6978 to set up an appointment. We schedule appointments from 9:00 a.m. – 4:00 p.m. Please leave a message if you don’t get to speak to us, we will return your call as soon as possible.
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Q: What should I wear for my first appointment?

A: You should dress in comfortable clothing.
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Q: What is the average waiting time?

A: We appreciate your patience as we try to accommodate appointments within a few days.
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Q: How long is a treatment session and how often will I receive therapy?

A: Depending on your diagnosis and condition, the treatment time may vary from 30 minutes to one hour. The frequency of your visits depends on the diagnosis, or what your doctor orders and could be two to three times a week. The duration depends on the severity of your injury and your commitment to participate actively in your rehabilitation.
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Q: What is included in the treatment?

A: All new patients will undergo a thorough physical therapy assessment, which includes but is not limited to the assessment of: R.O.M. (range of motion), strength, pain level, swelling, sensation, balance, gait, etc.
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Q: What is expected of me?

A: You are expected to take an active role during rehabilitation and communicate with your therapist for a successful outcome. We will provide a customized treatment program that includes advice on reducing pain, stretches and exercises you can do at home. Following these instructions and performing exercises regularly at home will help speed up your recovery.
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Q: What are the payment options?

A: At this time we no longer file for insurance payments and only accept private pay clients. You may pay with cash or check.
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Q: Can I fill out forms ahead of time?

A: Because we no longer file for insurance payments, you don’t need to fill forms in advance.
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Q: Where is the office located?

A: Since we will come to your location (home or office), you don’t need to worry about driving to a therapy clinic.
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