3901 Roswell Rd. - Suite 100A
Marietta, GA 30062



Frequently Asked Questions


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Q: Why a Physical Therapist?

A: Physical therapists can help improve or restore the mobility you need to move forward with your life.
They use treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. They will also help you prevent loss of mobility by developing fitness- and wellness-oriented programs to help you achieve a healthier and more active lifestyle.
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Q: Do I need a referral from my doctor?

A: We prefer a referral and some insurance policies require a prescription in order for you to see a physical therapist. Since 2006 physical therapy patients in Georgia are allowed to see a physical therapist without a referral, which is called ‘direct access.’
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Q: Does my insurance cover physical therapy?

A: Since your doctor prescribes treatment, most insurance companies cover physical therapy services, including Medicare, Blue Cross/Blue Shield, Worker’s Compensation, and other insurance companies.
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Q: How do I make an appointment?

A: Call our office at 770-578-4343 to set up an appointment. We are open from 8:00 a.m. – 5:00 p.m. Please leave a message if you don’t get to speak to us, we will return your call as soon as possible.
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Q: What should I bring to my first appointment?

A: You should bring a picture ID (i.e. driver’s license), your doctor’s prescription for physical therapy, your insurance card, and comfortable clothing.
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Q: What is the average waiting time?

A: We appreciate patients being on time, so we can make sure that your average waiting time is less than 10 minutes.
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Q: How long is a treatment session and how often will I need to attend?

A: Depending on your diagnosis and condition, the treatment time may vary from 30 minutes to one hour. The frequency of your visits depends on what your doctor orders and could be two to three times a week. The duration depends on the severity of your injury and your commitment to participate actively in your rehabilitation.
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Q: What is included in the treatment?

A: All new patients will undergo a thorough physical therapy assesment, which includes but is not limited to the assessment of: R.O.M. (range of motion), strength, pain level, swelling, sensation, balance, gait, etc.
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Q: What is expected of me?

A: You are expected to take an active role during rehabilitation and communicate with your therapist for a successful outcome. We will provide a customized treatment program that includes advice on reducing pain, stretches and exercises you can do at home. Following these instructions and performing exercises regularly at home will help speed up your recovery.
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Q: What are the payment options?

A: Depending on your insurance coverage, you will be asked to pay your co-pay. Please check your insurance coverage for more details. Motor vehicle injury patients are required to pay 20% of the total daily visit and will be reimbursed after settlement. We gladly accept cash, check or credit card payments.
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Q: Can I fill out my forms ahead of time?

A: Yes, feel free to print and complete the forms in advance and bring them with you at your first appointment. This will save you some time and get you in quicker for assessment and treatment. Use this link to download the forms.
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Q: Where is the office located?

A: See our website for detailed directions to our office. There are plenty of parking spaces available and the building is handicap accessible from the rear entrance. We are conveniently located on the first floor in Suite 100A
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